Refund Policy
Refund Policy
Please read these policies carefully.
Digital Courses
Ubiquity University is committed to offering transformational learning experiences to all students, and we back that up with our course refund policies. If you are not 100% satisfied with your course purchase, we issue full refunds (after financial costs) for digital courses as follows:
- Macrocourses – within 30 days of the original purchase date.
- Microcourses – within 10 days of the original purchase date.
- Nanocourses – within 7 days of the original purchase date
You may submit your refund request by completing this form.
*In the event that you redeemed your course using a full or partial discount code, you will be reimbursed for the remaining out-of-pocket amount, if applicable.
In-Person Learning Journeys
Personal Cancellation
You are special. So are the rest of our students and learners who sign up for our in-person learning journeys. These experiences are, by their nature, limited in the number of attendees who can come and enjoy this kind of transformational programming. We are committed to providing you with unique, in-person programs and experiences, and of necessity, these involve special administrative factors.
Due to the nature of coordinating international meetings, we are required to invest significant up-front costs in order to ensure an optimal experience for all. Last minute cancellations are difficult for us to accommodate because it is hard for other students to get their payments in and make their travel arrangements in time to take your place.
Therefore, we have established the following cancellation and refund policy. All cancellation and refund requests must be submitted in writing to registrar@ubiquityuniversity.org by the deadlines mentioned below. This table explains the deadlines and amounts that can be refunded.
| Receipt Date of Written Request | Refund Amount |
|---|---|
| 90 Days or More before the in-person learning journey | Full refund of all fees minus $325 administrative fee |
| 60 to 89 Days before the in-person learning journey | 60% of registration and/or logistics fees will be refunded |
| 30 to 59 Days before the in-person learning journey | 30% of registration and/or logistics fees will be refunded |
| 29 Days or less before the in-person learning journey | No refunds available |
If you are forced to cancel 29 days or less from the event for an unforeseen reason and cannot attend you have two options.
Option One – We will credit your registration and/or logistics fees to an upcoming event.
Option Two – You may also consider sending a substitute attendee in your place. Please contact our registrar to transfer your registration to another individual. Collecting your reimbursement from your substitute will be your responsibility.
Organizational Cancellation
Should the event be postponed or cancelled, Ubiquity University will transfer registration to the same event at the new, future date, with an option to request a full or partial refund. Ubiquity University is not responsible for reimbursement of any registrant’s expenses incurred related to the cancellation or postponement of an event.
We appreciate your understanding and look forward to welcoming you in-person soon. If you have any questions, please do not hesitate to contact our registrar via email at registrar@ubiquityuniversity.org.
Partner Programs
Administrative Fees:
In the MA program, a non-refundable administrative fee of $700 is imposed. This means if your tuition fee has been paid, either in full or through instalments, a deduction of $700 will be made for administrative purposes.
For those in the PhD and MA/PhD programs, a non-refundable administrative fee of $900 is necessary. Accordingly, should you have paid your tuition fee, in full or partially, $900 will be deducted.
Cancellation and Pre-Paid Tuition Policy
We have established the following cancellation and refund policy. All cancellation and refund requests must be submitted in writing to registrar@ubiquityuniversity.org
Refund of fees will depend on the date that we receive your withdrawal. The table below explains the deadlines and amounts that can be refunded.
For students enrolled in partner programs, please be aware of the following non-refundable fees:
Course Fees:
The course fee becomes non-refundable once you have either started participating in or have already attended the course. This includes the credit fee of the course ($300 per credit for PhD level courses and $200 per credit for MA level courses) in addition to the basic course-related fee.
|
Receipt Date of Written Request
|
Refund Amount
|
|
2 months or More before the Dissertation Writing Course
|
Full refund of all fees minus $45 administrative fee to cover costs
|
|
1 month before the Dissertation Writing Course
|
50% of registration will be refunded
|
|
29 Days or less before the course
|
No refunds available
|
